Frequently Asked Questions

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The Experience

How does Jacked-In VR work?
What is "Free-Roam" VR? How is it different than normal VR?
How many people can play at once?
What should I wear?
Can I wear glasses?
How long does it last?
What game do you recommend?
Can a beginner play?
Do you have to be a gamer?
Who is this for?
What languages are available?
Is photo-taking allowed?
What kind of VR headsets do you use?
Can I watch if I’m not playing?
Why do you have a retro 80’s theme?
What does the name “Jacked-In VR” mean?

Health & Safety

Will I get motion sick?
What is the upper and lower age limit?
Do I need to sign a waiver?
How do people avoid running into each other?
What's your cleaning and sanitization process?
Can I play in a wheelchair?

Booking & Pricing

How much does it cost?
Are pictures and videos included?
Do you have discounts?
Do you have a membership?
Where do I park?
Can I change my reservation?
When should I arrive? What is your late policy?
What is the refund and cancellation policy?
What are your business hours?
Do you have a kids discount?
Do you have a military discount?
Do I have to make a reservation?
What if I want to book alone?
Do I have to book online?
What if I have a large group?
Do you offer gift cards?

Parties & Events

Do you have birthday party packages?
Do you have a party room?
Do you have food?
Can I bring my own food and drinks?
Can we bring cake?
Do you have a refridgerator or a freezer?
Do you do events?